Sparkhill Pool & Fitness Centre

The staff at the leisure center are incredibly welcoming and accommodating. The cleanliness and maintenance of the center The staff at the leisure center are incredibly welcoming and accommodating. Special thanks to the managar Arsaalan and the rest of the staff Iman, Aisha, Safa, Mustafa, Rob, Dan and our lovely female lifeguards Annam, Zainab & Isra. From a member of the Ladies only swim classes with Zainab

I have been attending the women's swimming course with swimming instructor zaynab and I would love to thank her and all the female life guards and mangers for allowing such opportunity to occur. I ultimately enjoyed every bit of the swimming course and the female life guards annam, isra and zainab have been absolutely amazing at keeping us safe during our time. They been so lovely and professional at their job. Jasakallah khair to the manager Arsaalan for facilitating us and supporting at all times during the swimming course. Thank you Iman, Aisha, mustafa, Rob Dan, and rest of the staff for being here for us. We appreciate and thank you for all the hardwork and support. May God reward and bless you all Many thanks, Ounayssa

Rude staff & Dirty Facilities - Awful first time experience. I visited for the first time to the ladies only session, when arriving to the pool I was asked by the lifeguard Isra in the most unprofessional and aggressive manner ‘if I was able to swim 25m comfortably’ I responded by saying its been a while since I’ve swam but I was abruptly told ‘you don’t look like you could swim, this is for confident swimmers only’ After taking a glance into the pool I noticed they were children under 10 and a few groups of women chatting, when I pointed this out I was again aggressively spoken to by this particular team member named Isra. The conversation got heated very quickly after this particular staff member swore and I asked to speak to the manager Amna, who was no better. I told her of my concern and was told I can have my money back and leave. I had travelled over 25 mins and didn’t want a wasted journey, I was then offered my swimming session money back only and can use the sauna facilities. I met several other ladies here who had seen the commotion earlier and mentioned this was not the first time Isra had done this and it was a regular occurrence. One mentioned how she was told ‘are you even fit to be in the pool’ another was told she was unable to go into the pool due to the clothes she was wearing. This is a so-called ‘life guard’ who is making disgusting comments to members of the public and is not acceptable. The toilet/shower areas were filthy, not sure how this is possible when a cleaner was onsite.

Started using this facility and really happy with it. I suffer with anxiety and here all the staff made me feel comfortable. Isra one of the lifeguards was approachable and gave clear and concise instructions about the facility. I also found her very informative and it was very clear to me that she was willing to go the extra mile to help and put me at ease. I also found Umar who was at the reception area very helpful and friendly too. Overall a very positive experience and can see myself being here long term.

I've been coming to this gym for around a year. The machines in the gym the are nice and clean and the members are friendly. The only downside is that at busy hours the gym gets crowded. Also the swimming pool is clean and quite large. Special thanks to a lifeguard called Awais, he really helped me improve my swimming even though he didn't have to. I asked him for some tips and he was very patient and helped me improve my swimming journey alot. Hope to see him having his own classes as a teacher. Would definitely join myself and encourage others to join too. Very nice place